DOMESTIC SHIPPING

Royal Mail 48 Tracked (2-3 Working Days)£4.50

Royal Mail Next Day (Delivery Mon-Sat, Order By 2pm)£7.50

Free Shipping (Royal Mail 48 Hour Tracked) on all orders above £100

 

EUROPEAN SHIPPING

International Economy Tracked (5-15 Working Days) - £14

 

AUSTRALIA SHIPPING

International Economy Tracked (5-15 Working Days)£20

 

CANADA SHIPPING

International Economy Tracked (5-15 Working Days)£18

 

ISRAEL SHIPPING

International Economy Tracked (5-15 Working Days)£18

 

JAPAN SHIPPING

International Economy Tracked (5-15 Working Days)£18

 

NEW ZEALAND SHIPPING

International Economy Tracked (5-15 Working Days) £20

 

NORWAY SHIPPING

International Economy Tracked (5-15 Working Days)£16

 

SWITZERLAND SHIPPING

International Economy Tracked (5-15 Working Days) £16

 

USA SHIPPING SHIPPING

International Economy Tracked (5-15 Working Days)£18

 

REST OF WORLD SHIPPING

International Economy Tracked (5-15 Working Days)£24

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All orders are dispatched within 1-2 working days after payment confirmation. All UK Next Day orders placed before 2pm will be dispatched same day. 

Please note shipping times may take longer during busy periods. 

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CUSTOMS AND DUTIES

EU ORDERS: There may be custom fees/duties applicable upon delivery. Please note, as the customer you are responsible for these.

If you are to reject the parcel in your recipient country due to custom fees, or do not collect your parcel, you will only be refunded for your item costs upon return, and not your shipping costs. Any charges incurred on rejected or unclaimed parcels will also be deducted from the total refund amount. 

HOW TO PAY CUSTOM FEES/DUTIES: You should be contacted by the relevant customs authorities in your country to pay these charges. If you have not been contacted within 4 working days of your parcel reaching customs, it is advised to contact them with your tracking number and proof of identification.

If your parcel is being held at a local parcel shop or depot, it is advised to collect as soon as possible to avoid packages being returned to sender. Courier companies can only hold packages for a certain storage time before they mark the package as 'not claimed'.

A list of Royal Mail's International delivery partners can be seen here

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Please note, once you receive tracking information, it is your responsibility as the customer to keep track of your package as it moves through the system. 

If your parcel is being 'returned to sender',  your refund will be issued within 10 days from the date we receive it.

If you have any further queries, please contact: sales@northworkshop.co.uk

Monday-Friday 9am - 5pm.