*Please read below to ensure you comply with our returns policy. Failure to comply may result in your refund being rejected.

You can return your unwanted items for a full refund within 14 days of receiving your order (21 days for international orders). Please note, this means we must have your order returned back to us and in our possession, within 14 days of you receiving your parcel (21 days for international). Any orders received back after this 14 or 21 day period will be ineligible for a refund, and you will be invoiced in order to have the goods returned to you.

*All items must be returned in their original, unworn condition, with our tags still attached. Please provide the original invoice and fill out the returns form in your parcel.

The cost of your return is your sole responsibility, therefore please ensure you use an insured and trackable service.  We are not responsible for any lost or damaged parcels and can only refund orders that successfully reach us. Late returns will also be rejected.

For International orders, any duties/taxes must be paid on your behalf. We cover these for your parcel to reach you, so returns must be covered by yourself. Any duties/taxes not paid prior to reaching us will be deducted from your refund amount.

All refunds will be issued within 7 days of reaching us. Funds may take up to 10 working days to appear in your account. Please allow extra time for refunds to be issued during busy periods.

If you have any further queries regarding your return, please email sales@northworkshop.co.uk with your name and order number.